FAQs

Some frequently asked questions below.

If you’re still unsure then simply give us a call or email us with your query.

Whilst we don’t offer room upgraded we have several room types available; double, small double, twin, single, family and accessible rooms. We also offer upsells to your stay, such as champagne or prosecco on arrival, or a dinner inclusive room rate.

No we take a credit card to guarantee reservations, after which our cancellation policy then applies.

1:00 pm checkout is available for an extra £10, but this is subject to availability. Enquire directly with a member of staff.

Corporate rates are available on request.

Wi-Fi is available in all rooms and all public areas.

Tea and coffee making facilities, en-suite bathroom with bath and/or shower, complimentary toiletries, hairdryer, air conditioning and digital TV.

We have rooms with baths; please contact us directly to specifically request one.

Travel cots are available at no extra charge, but we recommend calling in advance to make sure that we have one free for your stay. Z-beds are not available.

We have full disabled access to the bar, restaurant and lift access to all bedrooms. We also offer two accessible bedrooms.

Our full hot and continental breakfast is served from:
7:00 am – 10:00 am Monday – Friday
8:00 am – 10:00 am Saturday & Sunday

Yes, enquire with a member of staff for rates and terms & conditions.

The bar opens from 11:00 am – 11:00 pm Monday – Sunday.

We love to welcome well-behaved owners and their dogs to the inn, but please be aware that not everyone loves your dog as much as you do. To help us keep happy customers of both the two and four-legged varieties please observe our
simple requests:

– Dogs are allowed in the bar area, but not in the dining only areas.
– Please don’t let your dog jump or pester other guests or their pets, or disturb others by barking.
– Make sure your dog is clean and dry before they come in to the inn.

As with most cities, parking is at a premium, but we do have three spaces at the rear of the hotel which can be reserved in advance at £5 per night, subject to availability. Or you can park at the Auction Mart car park (postcode LA1 1XU), located on Thurnham Street (follow the one-way system, which is just across the junction from the inn) Prices below:

Mon-Sun – All day
30 Mins £1.00
1 Hour £2.00
3 Hours £4.00
9 Hours £9.00
24 Hours £12.00

Overnight
£4.00
(In after 18:00 Out by 08:00)

Yes – we can offer private dining for celebrations and events. Please enquire with a member of staff.

We can accommodate small and informal wedding meals. Please ask to speak to a manager to discuss any requirements.

As long as you cancel your booking before 10am on the day before you’re due to arrive, there will be no charge. Bookings cancelled after 10:00am on the day before you’re due to arrive will be charged for the first night’s stay. No Shows will be charged for the first night’s stay.